Bus Survey March 2017 – Summary

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The results of the bus survey, so far, are shown below.

You don’t need to use the bus to provide useful feedback.

If your views are similar to others you should still respond to reinforce the point.

If your views are new then they will broaden the spectrum of responses.

All results will be passed to ACC to inform the process of providing a more suitable bus service for Kingswells

If you have not provided your views then please complete the survey now. . .  it only takes a few minutes.

ID: 116
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

"My issue is stagecoach too, emailed complaint to them earlier today!"

Describe your journey
ID: 115
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments
Describe your journey
ID: 114
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments
Describe your journey
ID: 113
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

"The whole situation is a complete joke! It's not good at all! On occasions when I get stuck at work unexpectedly my parents who don't drive have to taxi it from sheddocksley 9 for a taxi one way from there to School, even the taxi driver who picked them up last time was complaining about the poor bus service, was so much easier for them with the X40"

Describe your journey
ID: 112
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

"The whole situation is a complete joke! It's not good at all! On occasions when I get stuck at work unexpectedly my parents who don't drive have to taxi it from sheddocksley 9 for a taxi one way from there to School, even the taxi driver who picked them up last time was complaining about the poor bus service, was so much easier for them with the X40"

Describe your journey
ID: 111
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

"Hiya, just before the X18 stopped running the 2.39 service from opposite the hospital did not appear at making me late for picking up my son from school and I had to call upon friends so he could be collected from school! Also I believe that during the last week of the X18 the service that came through the village in the morning to collect pupils for Westhill Academy did not appear on two occasions! A very poor situation!"

Describe your journey
ID: 110
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

I completed it a few weeks ago and had no issues. I don't recall having to register. bus situation is horrendous. x18 has now stopped. replacement 220 does not help as the stops have changed. x17 is so packed at peak time people are left standing the entire journey. Unfortunately if young people are sitting they do not always offer their seats to older people which is sad to hear. I've told my daughter to always offer her seat if she had one. shuttle bus does not link up with x17 arriving at park and ride. the situation is totally unacceptable

Describe your journey
ID: 109
Days of travel Mon, Wed, Thurs, Fri, Sat,
Number of passengers 0
Start Journey
Start time 07.40
Bus Stop Park and Ride
Return Journey
Return time 16.50
Bus Stop ARI Westburn Road
Comments

Currently using the X18 now 218. Very poor return service, often up to 25 mins late.

Describe your journey

Heading to work at ARI

ID: 108
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time 0630-0700
Bus Stop Wellside Walk
Return Journey
Return time 1615
Bus Stop Westburn Road (opposite ARI)
Comments
Describe your journey

Monday-Friday travelling to and from work at ARI
Saturday/Sunday travelling into town for shopping/recreation

ID: 106
Days of travel Fri, Sat,
Number of passengers 2
Start Journey
Start time 17.30
Bus Stop Kingswood Drive
Return Journey
Return time 20.00
Bus Stop Macdonalds on Union Street
Comments

I used the bus every week day to travel to work until recently as I have now moved to Altens so now drive. At weekends we all use the bus in the evening and at weekends to go to and from town. Also used for attending Pittodrie. Bus stops used were 10, 11 and 30

Describe your journey

Always final destination. Journey was no problem and well used on way home from work. Children now require lifts and picked up from P&R or from town centre. Used Stagecoach bus on Saturday and left car overnight at P&R. Fares cheaper than First.

ID: 105
Days of travel Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 7.45
Bus Stop Park & Ride
Return Journey
Return time Usually between 4.30 and 5.00
Bus Stop Woodhill House
Comments

I require to use the bus to get to work

Describe your journey

To go to work, and sometimes for shopping/leisure purposes

ID: 104
Days of travel Fri, Sat, Sun,
Number of passengers 1 - 4
Start Journey
Start time varies
Bus Stop 22
Return Journey
Return time varies
Bus Stop 22
Comments

I used to commute by bus regularly but have regressed to driving.
The infrequency of the shuttle means I usually walk to and from the P&R which is at least another 20 minutes.
The main problem I see is for kids who want to meet their friends in town or elsewhere. Their sense of independence is stunted as the have to keep asking parents for lifts.

Describe your journey

Usually by car which is expensive in terms of parking and difficult to drive usually due to the poor road manners of First Bus drivers.

ID: 103
Days of travel
Number of passengers 1 or 2
Start Journey
Start time Daytime and evening - not rush hour
Bus Stop 4
Return Journey
Return time Daytime and evening - not rush hour
Bus Stop 3
Comments

I/We use the bus to the town centre, for shopping, cinema, theatre, meals, meeting friends.
However the poor service meant it was often easier to use a car - you may be able to plan the inward journey carefully, but return times could be so far apart that it didn't suit. e.g. if at the cinema or out for a meal and you just miss a bus it was almost an hour till the next one. Not convenient or encouraging to use the bus.

Describe your journey

See above.

ID: 102
Days of travel Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time Evening and various times at the weekend
Bus Stop Concraig Gardens
Return Journey
Return time Second or last bus
Bus Stop Concraig Gardens
Comments

There is no buses in the evening or at the weekend. This is when I tend to attend events on over the city and socially meeting up with friends has greatly been reduced.

Describe your journey

Final destination used to be the city centre or the AECC. Currently don't use the buses as there are not an option. So currently have little or no social life due to lack an don't attend events in the city. Also used to use the busses to catch onward transport but again no longer an option.

Thought the council were supposed to be promoting the environment.

ID: 101
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

I work 4 days per week in Kingswells so do not need a bus to go to work. I use the bus about once per month for my regular book club in town and if I am going shopping in town, never more than once per month, I would use the bus. I don't use my car for town shopping as parking is so expensive. Car is used for supermarket shopping, going to the library and dentist at Westhill. I could only see myself using a bus more if I got rid of the car and this is unlikely to happen even after I retire. I usually walk to the P & R to catch the X17 or X18.

Describe your journey
ID: 100
Days of travel
Number of passengers 1
Start Journey
Start time variable mainly daytime but occassional evenings 4-5 days per week
Bus Stop since the changed route in 2016 I would get on at Kingswells Crescent (but would get off on Kingswells Drive)
Return Journey
Return time variable mainly daytime but occassional evenings 4-5 days per week
Bus Stop Mainly Union Street but would have occassionally liked to get on on Queens Road had a bus been available.
Comments

The infrequency & timing of the evening service of the X40/11 has already controlled and reduced what I am able to do in evenings. The journey along the Lang Stracht can be extremely uncomfortable due to the road surface & the journey takes longer than going into the city centre along Queens Road. A bus taking passengers direct to & from the City centre is essential. Since it is often not possible for buses to run to time because of traffic hold ups any journey where 2 buses are needed eg changing at the Park and Ride are far too unpredictable . Too much time has to be allowed for such a journey with consequential wasted time either at the connecting point or at the destination but the alternative could easily mean arriving late at the destination. While I appreciate the interim service provided I think it demonstrates the difficulties of having to depend on connecting services.

Describe your journey

The purposes of my journeys vary and include appointments, socialising, access to the facilities of Aberdeen eg parks, museums, etc and connecting to & from trains or buses for access to places outwith Aberdeen.

ID: 99
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time
Bus Stop
Return Journey
Return time circa 3.30 pm
Bus Stop Robert Gordon's College - Back Gate or Union Street
Comments

I attend Robert Gordon's College in town. I primarily use the bus coming home from school. At present the shuttle bus is not working for me. The 18 bus goes along the Lang Stracht and arrives in Kingswells 4pm. The shuttle bus is not at the P&R until 4.25pm. The shuttle bus is covering peak times but does not account for school children who come out at 3.30 and at the P&R for 4pm.

I am 13 years old and also use the bus regularly to meet friends in town on a Sat or Sun.

My mum also uses the bus less frequently at times when she is socialising in town on a Fri or Sat.

Describe your journey

As above.

ID: 98
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 3
Start Journey
Start time 06.30
Bus Stop Wellside Walk
Return Journey
Return time 22.00PM
Bus Stop Union Street
Comments

We are non-drivers in our household. We solely rely on public bus services. My husband works mon- fri, I work retail which can be different shifts including weekends and my daughter goes to college and has a part-time evening/weekend job. We also go to town for social events and require transport home

Describe your journey
ID: 97
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

Don't use the bus as I work split shifts and the journey is to long to return home in the afternoon and there is no bus when I finish in the evening.
Prices are too high

Describe your journey
ID: 96
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time 9.20 am
Bus Stop Union street
Return Journey
Return time 6.10 pm
Bus Stop Kingswells medical centre
Comments

I use shuttle bus monday to friday as i go to kingsmead care home 7 days .
Itravel from union street to park and ride with x17 and shuttle bus foom park and ride to kingsmead . And reverse going home in early evening .
I would be lost with out the shuttle as i can not walk very far

Describe your journey

I go to visit my wife daily at kingsmead we use shuttle to go in to town and back . As she is 43 years old we need to keep taking her out

ID: 95
Days of travel Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 11am
Bus Stop Broaddykes
Return Journey
Return time Union street
Bus Stop Kingswells
Comments

I completely understand first cancelling this service I use it al least 3 days a week, and more often than not I am the only person travelling. Seems an awful waste of resources to put buses on here. I will use my car more often now given there is no buses. But fully appreciate why first has decided to do this.

Describe your journey

Only person traveling most of the time. Busy empty otherwise.

ID: 94
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

I don't use the bus service as:
- the journey time is too long,
- the route is too circuitous,
- the buses are not comfortable

We need the old 14 service back - i.e. straight down Queens Road

Describe your journey
ID: 93
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 8am - 9am (2/3 times each month)
Bus Stop Wellside Wynde
Return Journey
Return time around 1pm
Bus Stop ARI
Comments
Describe your journey

Volunteer at ARI

I also attend ARI as a patient

ID: 92
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time 10am
Bus Stop 30
Return Journey
Return time 8pm
Bus Stop Aberdeen city
Comments

I need to get to John Street to attend North East Sensory

I need the bus service to visit friends

Describe your journey

The bus service gives me freedom and independence.

I am now confined to my house

ID: 91
Days of travel Wed, Thurs, Sat, Sun,
Number of passengers 1
Start Journey
Start time Around 10am
Bus Stop
Return Journey
Return time 3:30pm -4pm
Bus Stop Various in town
Comments

Completely reliant on the bus to meet friends, shopping, attend church, medical appointments.

Now totally isolated at weekends

Describe your journey

Theatre and other social outings

ID: 90
Days of travel Mon, Thurs, Sat,
Number of passengers 1
Start Journey
Start time Between 10am and 11am
Bus Stop 30
Return Journey
Return time Between 2pm and 4pm
Bus Stop 1st stop on Kingswells Drive
Comments

The time take to go into town is prohibitive

The No 11 was the best bus time wise.

Describe your journey

Meeting sister in city centre
Meeting cousin in city centre
Shopping in city centre
Various appointments: dentist, hair dresser, hospital, chiropodist

ID: 89
Days of travel Sat,
Number of passengers 1
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments
Describe your journey

I am going into town to meet a friend on Sat 27th May at 1pm for an afternoon tea. On this occassion i will be lucky as i will be able to get a lift to the p&r to get the x17 into town. Other occasions I would need to get a taxi into town.

When I come home that day at around 5pm i will need to get a taxi (approx cost 15) on my own as I can't get a lift back home from the p&r. I really feel this is unacceptable to be unable to take the bus during daytime hours at the weekend to and from the city centre!

I can't stop living my life and my friend lives in bucksburn so she has great links into the city centre! My other friends also have too. A lot of my friends live much further away in the city or dhire and they are very well catered for with buses! Is it really too much to ask to get a regular bus evenings and weekends!

ID: 88
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time usually after 9.30am early evening in time for theatre/concerts in town
Bus Stop Kingswood Drive
Return Journey
Return time any time up until late evening after theatre/concert
Bus Stop Kingswood Drive
Comments

the service previously unreliable and is now so infrequent as to be of little use.
A reliable service of at least 30 minute intervals via ARI - into town is required - with a slight reduction in frequency during the evening. Weekend services should be available as there are many in the village who do not drive
Fares which are cheaper for a couple than cost of parking in town - to encourage use of the bus
Lack of a reliable service will discourage anyone hoping to move into the village

Describe your journey

Social, domestic and pleasure! Access to Banking services Medical, Dental appointments etc

ID: 87
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

Question, why put up new bus shelters with lighting then give such a poor bus service that is no use to anybody,
I did not take the 40x on a regular biases but found it very useful leaving the car at home and taking the bus into town, being disabled I used to take the bus into my appointments at the A R I when the bus went there, now I would have to walk uphill from the bus stop and I am not able to do this.
Many people who live in this area depended on this bus service to go for hospital appointments.

Describe your journey

Taking the bus into town is what the Council wants by keeping Aberdeen town centre free from congestion so why give such a poor bus service, I am 70 years old and do not know how many years I will be able to drive and to top it off I have Parkinson's disease which has a lot of draw backs mainly movement especially, the hassle of changing busses to get me home with my shopping in winter weather does not excite at all. if there was reasonable service more people would use it, and I wold not mind paying for it.

ID: 86
Days of travel
Number of passengers 1
Start Journey
Start time
Bus Stop 1
Return Journey
Return time
Bus Stop 2
Comments

Hardly ever use bus. Very poor frequency and long journey time on X40. Use X17 more from stop 28 or park & ride. Use car much more than bus.

Describe your journey

Holburn junction for dentist 4 times a year. Union Square shops or rail station.

ID: 85
Days of travel Tues, Wed, Thurs, Fri, Sat,
Number of passengers 2
Start Journey
Start time Late morning
Bus Stop Opposite Doctor 13 as bus doesn't use road where 12 is.
Return Journey
Return time Various
Bus Stop Outside Doctor Surgery as bus does not use Kingswells drive? So bus stop 12 not used
Comments

The inconvenience of having to spend 40 minutes on the bus to get to ARI and then change buses if continuing journey into Rosement area etc.

Describe your journey

My final journey varies as we are retired, but that doesn't mean we do not use the bus. We moved here a year ago from Cove because it seemed to be perfect for us with the the bus service being the most important part of our decision to move to Kingswells!!

ID: 84
Days of travel Fri, Sat,
Number of passengers 2
Start Journey
Start time 6.30pm
Bus Stop 24
Return Journey
Return time 10.05
Bus Stop Union Street
Comments
Describe your journey

Into town for social occasions visiting restaurants and bars

ID: 83
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 0700
Bus Stop Derbeth Grange
Return Journey
Return time Can vary between 1600 and 1730
Bus Stop Union Street
Comments

I use the bus sometimes at weekends to go into town for meals, cinemas etc. I now need to get myself to the P&R - see my comments below re socialising, using taxis and personal safety.

Describe your journey

I use the bus daily to get to and from work. I totally rely on the bus service for getting to work. I do not have a car, nor do I have parking facilities at my work as it is city centre. The withdrawal of the x40 and 11 service to Kingswells totally hampers my daily travel routine, and now adds to the length of journey. The current 94 shuttle bus service is crucial, but only an interim measure. It currently serves the village to the P&R however as the x17 doesn't appear to arrive to timetable I am finding lengthy waits both to and from the city. On occasion I have arrived into the P&R on the x17, for it to pull up behind the shuttle bus and it then pulls off! The same has happened with the shuttle bus arriving into the P&R and the x18 pulls away. The shuttle bus times early/mid afternoon are also not frequent enough. Arriving into the P&R just before 3.00, there is a lengthy wait for the shuttle bus. Quite a lot of people have not waited and just walked into the village. This is ok if you can walk distance, but not everyone is able to do this, and with our weather not prepared to get soaked. Without a shuttle bus evening and weekends I now have to totally reconsider how often I can afford to do this as I now need to get a taxi from town home. I can't afford to do this all the time as I live on a budget and I need to work out my monthly outgoings. Taxi fares don't feature. Walking home from the P&R at night, by myself I do not feel safe and will not put myslef at potential risk.

ID: 82
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 0700
Bus Stop Derbeth Grange
Return Journey
Return time 1700
Bus Stop Park and Ride
Comments

I am an occasional user to get to work. My main use is social in the evenings to get into the city and back after an evening out. I have to use taxis now.

Describe your journey
ID: 81
Days of travel Tues, Wed, Thurs, Sat,
Number of passengers 2
Start Journey
Start time Various
Bus Stop Coldstone Avenue
Return Journey
Return time Various
Bus Stop Union Street
Comments

The lack of adequate service on Saturday and Sunday.

Describe your journey

Journey to and from city centre for shopping, meeting friends, going to bank/building society, to connect to further out of city bus services and attending concert/theatre events

ID: 80
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 07:30
Bus Stop Park and Ride to Bridge of Don
Return Journey
Return time 17:15
Bus Stop Scotstown Road
Comments

I work in Bridge of Don Broadfold House. It now means that I need to use 2 different bus companies X17 and No 2 as Stagecoach does not travel around Bridge of Don. The cost of this is very expensive using the grasshopper pass which cannot be bought monthly only daily or weekly with no discount for a weekly ticket.

Describe your journey
ID: 79
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

I would like the option of being able to take the bus to work in Inverurie but this is impractical as it would mean having to take the bus into the city centre then out this direction again to get out to Inverurie. Would the completion of the AWPR lend itself to having a bus service from Kingswells to the Northern side of the city (Dyce, Bucksburn etc)?

Describe your journey
ID: 78
Days of travel Fri, Sat,
Number of passengers 2
Start Journey
Start time between 6:30 & 7:30 occasionally Sat lunch time
Bus Stop Kingswells Medical Center
Return Journey
Return time 18:30 to 24:00
Bus Stop Union Street
Comments

Although not a high user of the bus routes, (generally only at weekends for social engagements). I feel it is an essential service for many in the community to have an easily accessible link to the city.
One of the main reasons I chose to move to Kingswells rather than other areas was the regular bus service links to the City centre.
I can appreciate First Bus's concerns with the lower financial return due to the lack of pick up point between Lang stracht/Hazelhead but they provide a bus service for the "whole city" and should look at the city as a single entity,or we will end up with some more marginal routes being trimmed in the future , these effected areas will end up felling excluded and isolated from the wider Aberdeen community.

Describe your journey

Generally my journeys are to the city centre for shopping or social activities

ID: 77
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time Any time during the day
Bus Stop Kingswood Drive
Return Journey
Return time any time
Bus Stop Union Street or Union Square
Comments

At present the time between buses is too long and walking to the P&R is too far. The road surface on the Old Lang Stracht is too rough and is stomach churning. The steps on some Stagecoach buses are too high to access.

Describe your journey

At 87 years of age I use the bus for social needs, shopping, eating out, hospital visits, and meeting friends and relatives.

Who wants to go from hospital to the Crematorium if they are still alive?

ID: 76
Days of travel Tues, Fri, Sat,
Number of passengers 1 or 2
Start Journey
Start time Between 1:30pm and nearest bus
Bus Stop 6, Clova Park
Return Journey
Return time Between 7:00pm and 9:30pm
Bus Stop Union Street
Comments

I am retired and so any use is irregular but always between 11am and 5pm

Describe your journey

On Friday or Saturday my husband and I like (if possible) to bus into town and have a few drinks, a meal and go to the theatre or cinema

ID: 75
Days of travel Fri, Sat, Sun,
Number of passengers 3
Start Journey
Start time We travel at a variety of different times, evenings and weekends for shopping trips and social outings.
Bus Stop We use the bus stop just outside Callum a Wynd on Kingswells Drive.
Return Journey
Return time We return home at the end of our shopping or social outings. After an evening out we tend to get the last bus home which was approx 11pm from the town centre.
Bus Stop Callum Wynd stop.
Comments

We are now totally without a bus service as we were using it evenings and weekends. This has a had a huge negative impact on our social lives. We moved from Inverurie to Kingswells to enjoy the social side of city living e.g. Shopping, cinema, theatre, meals out etc and now have no access to these things. If things don't improve ASAP we will be forced to move to another area which we would be very unhappy to do as we love living in Kingswells.

Describe your journey

As above we use the bus for social trips. We were unable to use the bus to access our work as it wasn't suitable for us. Unfortunately we have no more social trips and miss meeting up with other friends around the city. We feel very let down by Aberdeen City council to be left with access to the rest of the city evenings or weekends. Our son who is in his early 20's also has lost his independence and relies on us his parents to drive him around.

ID: 74
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time I use the bus at different times daily as I go to several activites and volunteering.
Bus Stop Concraig Gardens Kingswells aberdeen
Return Journey
Return time Return at all different times daily
Bus Stop King Street, Union Street, Lang Stracht and various bus stops throughout kingswells
Comments

Nothing would ever stop me using the bus, as I can't drive and it's my only form of transport as I have no family living in Aberdeen, hence without a bus I will be housebound.

Describe your journey

I use the bus daily to attend Pittodrie Community Trust's various activities, exercise class at the Beach
Leisure, visit elderly for the Living Well project at Danestone, I need to get to the bus and train station to visit family in Glasgow, Braemar, Inverness and several other places.

I also take the bus to Lidl, Tesco Lang Stracht, local shops, doctor's surgery, chemist and visit friends in Broadykes area of Kingswells.
I am unable to walk any distance so a bus is my only lifeline.

ID: 73
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments
Describe your journey

Already submitted a survey but am adding the problems I have been having in the past week. The x94 refuses to stop at Woodhill House - so am having to watch the bus i want to be on drive up past me before I catch the x18 to the park and ride to wait for the x94 and get back on it. If the x18 is late I miss the link- very annoying as then it is faster to walk than wait for the next one. In the morning my x94 at 7.02 should link to an x18. However although I can always guarantee seeing that bus sometimes I only see the tail end of it as the drivers do not wait for the feeder bus passengers to feed into their bus before driving off. Then we have to wait another 35 minutes for the next one. They should surely always know to wait those two minutes for us feeding in.

ID: 72
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time 7.02
Bus Stop Derbeth Grange
Return Journey
Return time 3.30
Bus Stop Woodhill House
Comments

I am having to now take a 4.00 service as there is no 3.30 one.

Describe your journey

I work at Woodhill House and start at 7.30 finish at 3.30 and although I can work flexible I like to work an early day so I can be home with my children when they arrive back from school and fulfil part of the mother role.

ID: 71
Days of travel Tues,
Number of passengers 1
Start Journey
Start time 9.20am
Bus Stop Park and ride
Return Journey
Return time 12.20pm
Bus Stop Union street
Comments
Describe your journey

I used the park and ride service to go into town once a week, as I preferred to use the bus rather than taking the car into town. This service offered me a reasonable fare of 3.50 return, making it cheaper than parking in town anyway. In the school holidays my daughter and I used the same service together.

ID: 70
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time 0715
Bus Stop Derbeth grange
Return Journey
Return time 1800
Bus Stop Union street or ari
Comments

I work in 2 locations, berryden and town. I already have a 30 minute walk once I'm off the bus so now at a weekend I will have to walk 30 minutes to park and ride then 30 minutes after I get off bus. I am more than capable of this but in adverse weather conditions this will b challenging

Describe your journey
ID: 69
Days of travel Tues, Thurs, Fri,
Number of passengers 2
Start Journey
Start time 3.45
Bus Stop Union Street
Return Journey
Return time
Bus Stop
Comments

My children use the service to travel home from school - Roberts Gordons at least twice a week.

My teenage daughter also uses this service at weekends to travel to and from town. Hi

Describe your journey

Returning from school in town

ID: 68
Days of travel Tues, Thurs,
Number of passengers 1
Start Journey
Start time 09.30
Bus Stop Wellside Walk
Return Journey
Return time 12.00
Bus Stop Union Street
Comments

I usually use the bus once or twice a week to meet friends in town or do some shopping .
I have given times for shopping trip usually if meeting friends I would probably leave around 10.30 and return 14.30 to 15.30 but now have to watch time constantly due to trying to concect with shuttle to bring me back through village.

Describe your journey

I was very disappointed with my journey today I caught the shuttle at 09.30 but when we arrived at park and ride and x17 was at the stop but immediately moved away when the shuttle bus drew in behind it!
I was speaking to another passenger who said this often happens . How disappointing to then have to wait another 10 - 15 mins for another bus to arrive .

ID: 67
Days of travel Mon, Tues, Thurs,
Number of passengers 1
Start Journey
Start time Various between 9am 11am
Bus Stop 5
Return Journey
Return time Various between 1pm 3pm
Bus Stop Union street
Comments
Describe your journey

To meet friends in town
Volunteer at clan
Shopping and hairdresser

ID: 63
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 3
Start Journey
Start time 7 AM
Bus Stop Corse wynd ?
Return Journey
Return time 6. 30 PM
Bus Stop Kings Street
Comments

Without a bus I am unable to get to university. The park and ride is a 30 minute walk from my house and taking the X17 is an unreliable solution for me as I would have to leave home ridiculously early in order to travel to town and get on a connecting bus to university. There are many days when I finish university well after the 4 pm curfew placed on the x94 and in order to return home I would have to use the X17 and walk the 30 minutes back to my house. Asides from the inconvenience from walking, which during the summer months when it is brighter for longer is arguably mild, the cost is too much. In order to travel on both Stagecoach (30 pound a month for student travel) and First 50 pound p.m (not including shuttle bus fees to ARI) I'll be spending far more on transport than my student budget allows for. And aside from the financial strain this puts on me, I know many people who, for medical reasons, cannot drive and a bus service that runs every hour and a half is a disastrous solution for them. I understand that the X94 bus service is meant to be a temporary measure and I urge Aberdeen City Council to make sure that this is not our final solution. Also, if the football stadium is approved in westhill I think it wise to disallow first bus to operate a service from the city Centre to westhill as clearly, passing Kingswells is financially not viable and I would hate for their opinion on this to change once the start seeing pound signs.

Describe your journey

To travel to and from university, to do grocery shopping and for socializing

ID: 62
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time 0730
Bus Stop Wellside Walk
Return Journey
Return time 1630
Bus Stop Union street
Comments

I use the bus daily to go to and from work as I don't drive. I also use it at the weekend, although that is not for work so it's not every week.

Describe your journey

I get on the bus at Wellside walk and get off at union street. I use this every Monday to Friday there and back

ID: 61
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time 9:30
Bus Stop 25, Derbeth, kingswells
Return Journey
Return time 19:00
Bus Stop Union Street, Aberdeen
Comments
Describe your journey

Travel to town everyday for business.

ID: 60
Days of travel Mon, Tues, Wed, Thurs, Fri,
Number of passengers 1
Start Journey
Start time 0800
Bus Stop 27
Return Journey
Return time 1700
Bus Stop Union street
Comments
Describe your journey

Commuting to/from work. Office is off Union street.

ID: 59
Days of travel Tues, Fri,
Number of passengers 2
Start Journey
Start time 09.30
Bus Stop 24
Return Journey
Return time 1600
Bus Stop union street
Comments

Would use the bus more if it connected with ARI hub.

Describe your journey

To regularly visit ARI and for trips to city centre.

ID: 57
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time various
Bus Stop P & R
Return Journey
Return time various
Bus Stop Union Street
Comments

i prefer to leave my car at the P & R and use the buses into town. I do miss the chance to use the X40 to the front door of ARI for clinics, though.

Describe your journey

i work from home, so most of my trips are for shopping or business in the city, as well as clinic appointments from time to time.

ID: 56
Days of travel Tues, Thurs, Fri,
Number of passengers 1
Start Journey
Start time Off peak and evening
Bus Stop 27
Return Journey
Return time Various times up to 9:30 pm
Bus Stop Union street
Comments

Frequency and dependability are essential components of a good service and these have been lacking in the provision by First. Over the years the service and the numbers have been driven down by First. It is a chicken and egg situation.

I don't drive and bus service is an essential part of my life. Having no evening or weekend service is totally unacceptable.

The X40 as a whole was a profitable service and cherry picking profitable legs by First must be stopped. Any routes picked up by ACC must include profitable legs as well as not so profitable ones to minimise costs. ACC needs to stand up to First and introduce competition in the provision of bus services in Aberdeen

Describe your journey

I use the bus at off-peak time to attend hospital and dental appointments and to socialise. I need access to ARI and Union Street.

ID: 55
Days of travel Mon, Fri,
Number of passengers 1
Start Journey
Start time 8.35
Bus Stop Fairly road
Return Journey
Return time 5.15pm
Bus Stop Holburn junction
Comments

I have used the bus to go to work in these days for years but recently stopped as my husband was made redundant so has been driving me into town as the buses were uncertain. I hoped to return using the bus regularly. I also occasionally use the bus in the evening to go into town.

Describe your journey

I work for a charity in the city centre which has no parking facilities and couldn't afford to park all day in town. I work 9am to 5pm Monday's and Fridays

ID: 54
Days of travel Tues,
Number of passengers 1
Start Journey
Start time 8:30
Bus Stop Stop 20
Return Journey
Return time n/a
Bus Stop
Comments
Describe your journey

Commute. Travelling to train station for onward work journey.

ID: 53
Days of travel Sat,
Number of passengers 1
Start Journey
Start time 08:50
Bus Stop Stop 20
Return Journey
Return time 19:00
Bus Stop Bobbin Pub on King Street
Comments

Prior to March I would use the X40 to commute in to town for work , and use the Day Ticket to get me out to the Sports Village after work. Would then use Day Ticket to get 2 buses home. This will be a thing of the past now. I stooped in March as I took the car as was happy not to give First my money. Would pop in to Howff for a pint between buses. If I take the bus I spend money in pubs/shops in town; in the car I spend less

Describe your journey

Leisure trip to university to attend Nesbrec seminar day at University. Then walked to Aquatics Centre at finally used my Day Ticket to get 2 buses home...quality public transport, and was able to have a pint in The Bobbin!

ID: 52
Days of travel Sun,
Number of passengers 4
Start Journey
Start time 13:15
Bus Stop Stop 20
Return Journey
Return time 17:30ish
Bus Stop Union St. Ouside Clarks
Comments
Describe your journey

Family shopping trip into town. Much more pleasant than driving.

ID: 51
Days of travel Wed, Sun,
Number of passengers 1
Start Journey
Start time 8:03pm
Bus Stop Outside The Howff pub on Union St
Return Journey
Return time n/a
Bus Stop
Comments

I prefer to cycle to work in Aberdeen, as it's cheaper, quicker and healthier. I use the bus when there's frost or ice. Bus is OK but spens too long going round Kingswells.

Describe your journey

to Stop 20, Concraig. Returned to Aberdeen by train and used bus to get home.

ID: 50
Days of travel Mon,
Number of passengers 1
Start Journey
Start time 8.10am
Bus Stop Park and Ride
Return Journey
Return time 3.10pm
Bus Stop Aberdeen Royal Infirmery
Comments

Monday is the only day I frequent the hospital. The X18 through Westhill has too many combinations and is a bit confusing as to what road it is going to travel in Westhill.

Describe your journey

I am a volunteer for The Red Cross and take part in the meet and greet service at the hospital every Monday.

ID: 49
Days of travel
Number of passengers 1
Start Journey
Start time
Bus Stop 4
Return Journey
Return time
Bus Stop 3
Comments

There is not a certain day I travel in to town. It can be any day, in to town in the morning and back in the afternoon. If I am going in to town for a night out and want to drink I will take the bus in and back, on a Friday or Saturday

Describe your journey

There is not a certain day I travel in to town. It can be any day, in to town in the morning and back in the afternoon. If I am going in to town for a night out and want to drink I will take the bus in and back, on a Friday or Saturday.

ID: 48
Days of travel Sat, Sun,
Number of passengers 3
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

when i go in to town at the weekend I catch the bus with my friends, we meet on the bus. We go shopping or to the cinema and catch the bus home. I sometimes meet my mum at her work or in town after school if I have appointments at the hospital or optician.

Describe your journey

we decide what bus we are catching and we all get on the bus at the stop beside where we live. We use the bus for going in and out of town to go to the cinema, shopping to the beach During the holidays we catch the bus during the day also to go swimming, go to the beach or to Codonas or in to town to shop or to the movies. We use the bus most weekends and if it is stopped we will not be able to go anywhere without asking our mums and dads.

ID: 47
Days of travel Fri, Sat, Sun,
Number of passengers 2
Start Journey
Start time 6:00
Bus Stop 17
Return Journey
Return time 11:00
Bus Stop Union Street
Comments

Use the bus at varies times at the weekend mostly Saturday can be 1 to 3 passengers.

Describe your journey

Return journey into town for shopping meeting friends, cinema etc

ID: 46
Days of travel
Number of passengers 0
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

I require my car most days for work and will car share with colleagues. When possible i would use the bus at weekends to go in to town shopping this is not every week. When going on nights out in town I use the bus to go in to town and usually the last bus home or occasionally the late night bus.

Describe your journey
ID: 45
Days of travel
Number of passengers 2
Start Journey
Start time
Bus Stop
Return Journey
Return time
Bus Stop
Comments

Responding on behalf of myself and my partner. We both travel into Aberdeen city centre on a daily (or almost daily) basis, but almost never take the bus as we find the route it goes to get into town in the morning takes an inordinately long amount of time and it\'s considerably quicker to cycle (even for someone like me who doesn\'t cycle very quickly : ). It\'s also a lot cheaper! That said, we do very occasionally get the bus/night bus in the evenings if we\'re going out in town, and that seems to be a better service (although still pretty pricey compared to bus services elsewhere in Scotland). We\'ve never understood why there isn\'t a morning service that just goes straight into town for people working in the centre comparable to the evening service. As we both do enjoy cycling, we\'re probably never going to be regular bus users, but we would perhaps use the bus more often than we do at the moment if: (1) there was a direct route into town throughout the day with a reasonable journey time; and (2) it was cheaper. We would also be keen to keep a late night service (and don\'t mind paying more for this than for the daytime service, as long as it\'s not extortionate). Apologies for such a lengthy comment, but hope it\'s of some interest. As a final general point, we do both think it is very important for Kingswells to have a regular bus service that is reliable, cost-effective, and which works for all Kingswells residents. Thanks.

Describe your journey
ID: 44
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat, Sun,
Number of passengers 1
Start Journey
Start time Various between noon and 7pm
Bus Stop 27
Return Journey
Return time Varies between afternoon and evening/late night.
Bus Stop 12
Comments

I feel this consultation should have been undertaken earlier in the process ie. Oct 2016 when this all started. The temporary measures in place are better than nothing but it does not help at all on evenings or weekends. I have a number of friends who do not drive who cannot visit me without getting a lift. The urban village and the four mile are major businesses in kingswells - and if the transport is right to go to and from them, they would gain business (perhaps they should be consulted). It is too far for me to walk to either of their establishments. For older people in kingswells - getting to amenities, appointments and social contacts is very important. As an aside - I work in social work and it is struggle to find carers who will work in Kingswells to provide care at home. Having no bus service evenings and weekends will make this even harder. We don\'t want to feel lost and isolated from our community and the city centre. It is ironic that the continued focus is on the P&R and Prime Four sites that are both supposed to be for the community (if you look on the prime four website) but instead we as residents of kingswells feel stuck. We live in Aberdeen city - you\'d think we lived on the moon given the difficulties. Other communities like Dyce and Cove and bridge of don are just as far away if not further from the city centre yet they have great transport links (which continue to improve). I chose to live in Kingswells for lots of positive reasons - and unfortunately this bus issue is a huge negative.

Describe your journey

I tend to use the bus on the weekends. This is to go into the city centre and meet friends for shopping/meals/drinks. The time of this varies but it can be daytime and/or evening. This saves me taking the car and having to park, and having to relay on lifts. Taxi\'s can also able be about 15-20 which is expensive. I can also use the bus on occasion to go into the city on a weekday evening ie. to go to the theatre. I occasionally use the bus for work Mon-Fri (I am based at ARI) but I require the flexibility and reliability of a car to undertake my role.

ID: 43
Days of travel Fri,
Number of passengers 1
Start Journey
Start time 08:00
Bus Stop 19
Return Journey
Return time 23:00
Bus Stop 17
Comments

As I cycle to work I am an infrequent user but the ability to use a bus is essential To all residents of the estate.

Describe your journey

Once every month @ least on a Friday out in the morning back in the late evening

ID: 42
Days of travel Mon, Tues, Wed, Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time 07:00
Bus Stop Coull Gardens, Kingswells
Return Journey
Return time 16:30
Bus Stop Albert Street, Aberdeen
Comments
Describe your journey

This is my normal day to day journey to work

ID: 41
Days of travel Thurs, Fri, Sat,
Number of passengers 1
Start Journey
Start time Various
Bus Stop 18 or 19
Return Journey
Return time Various
Bus Stop Union street
Comments

The bus service is not reliable. The bus is rarely on time. Once on the bus it can take 45 minutes to travel from stop 18 to the Music Hall on Union Street during off-peak times. The same journey from Elrick takes between 30-35 minutes.

Describe your journey

I use the service infrequently when I meet friends for a drink and I don't want to drink and drive.

ID: 40
Days of travel Sat, Sun,
Number of passengers 1
Start Journey
Start time 7:55
Bus Stop Wellside Walk
Return Journey
Return time 18:15
Bus Stop
Comments

Busses are regularly late

Describe your journey

To get to work

ID: 39
Days of travel Sat, Sun,
Number of passengers 1
Start Journey
Start time Late morning
Bus Stop 20/21
Return Journey
Return time Afternoon
Bus Stop Union Street
Comments

Don't use it during the week because it doesn't go anywhere near my work

Describe your journey

Social use to get into town My 14 yr old daughter uses it to meet her friends at the weekend or during the holidays

ID: 38
Days of travel Tues, Fri,
Number of passengers 2
Start Journey
Start time 10am
Bus Stop 24
Return Journey
Return time 2pm
Bus Stop ARI
Comments
Describe your journey