CC Forum Results

Community Council
Braeside and Mannofield
Bucksburn and Newhills
Castlehill & Pittodrie
Cove and Altens
Craigiebuckler and Seafield
Culter - Lavina
Cults, Bieldside and Milltimber
Dyce and Stoneywood
Froghall, Powis Sunnybank (David McNay)
Garthdee community council
Kincorth/Leggart CC
Kingswells, Ian Cox
Mastrick, Sheddocksley & Summerhill
Old Aberdeen
Queens Cross / Harlaw CC
Torry, David
When do you consult your community

We don't consult on planning applications.

This year we have conducted 2 surveys on buses. One to determine which stops were used, and final destination and time of day. This was to see if we could optimise the route.

The other was to identify current use of the bus service and what would need to change to get folk to use it more.

Last year we consulted on yellow lines.

We have advertised various surveys including:
1. AFC stadium
2. Bridge of Dee crossing
3. ACC survey on broadband
4. City gardens

We have consulted on main issues report for LDP.

Major changes e.g. Health and Social Care.
Major Planning e.g. Marischal Square, but also small groups for
local planning changes e.g. Chester hotel.

Major issues, e.g.: changes to airport operations, unauthorised traveller camps, phone box removal. We do not 'consult' (beyond a Facebook posting) before commenting on planning applications.

1. Routinely - at least Monthly
  • At our monthly open public minuted meetings where our elected representatives are also present
  • Via our minuted Planning Sub-Group meetings on all planning applications which have aspects likely to lead to objections or dispute. This process is led by our Planning Officer operating a dedicated email account linked to our web-site
  • Via dedicated Facebook and Web-page accounts with all key matters arising and as a method of keeping our community current with all business
  • Via Community and District Association monthly meetings
2. Quarterly
  • Via 'Culter Courier' quarterly newsletter notifying all key items, inviting feedback and participation and informing on programme of events
3. Annually
  • Via Culter Gala dedicated Community Council Marquee featuring presentations on all current and upcoming matters. All Councillors are present for the day operating a comprehensive consultation and Q&A process where all 'wants', 'don't wants'. Questions and answers are documented and published. This is a key process for review and feedback of long term plans and major projects with feed to LADP etc.
  • Via annual social event usually held mid-December. This is a combination of informal discussion between members of the community and councillors and social event to review and recognise progress and contributions.
4. As Required
  • Via formal meeting (notified in advance and open to all) in either the Village Hall or School or Heritage Centre. For all major projects (e.g. Local Quarry Extension Plans & impact assessment; AWPR; Flood Defences and Community Resilience Planning; Major road & Bridge works etc.)
  • Other major matters likely to result in community impact or benefit from community consultation such as:
    • Replacement of the Rob-Roy Statue
    • Creation of a new shopping and small business park
    • Major tree removal proposals
    • Matters likely to impact the core paths network
  • Training events such as:
    • Resilience and first aid training
    • Defibrillator training

Asking at the (monthly) meetings, feedback from people through day-to-day conversation and events

We have had no cause to directly consult with the entire population of the CC area, but we are all concerned citizens and my understanding is that the City Council, if it wishes to consult with the citizens of Woodside, should make the Community Council it's first port of call.

Prior to compiling a representation to Aberdeen City Council concerning a major development or smaller controversial developments which have been brought to our attention, either through the Press on by the receipt of complaints.

When an issue is considered to be of interest or contentious

The word 'consult' is ambiguous. If is meant consulting through a specially called public meeting, the answer would be that we haven't held any large public meetings. We have participated in public meetings arranged by our local councillors e.g. Countesswells road closures, and also by developers seeking to get public views on their plans. However the Community Council will probably be holding one next month to address a proposed housing development in Milltimber, which has raised a lot of public interest.

We do solicit public views and opinions through our quarterly publication the MBC News, through Facebook and to a lesser extent our website.

We consult our community regularly through social media and indeed promote the need for people to attend the community council to give us their feedback. We are regularly consulting through facebook. It very much does depend on what people view as consulting and the most obvious issues centre on time and finance to do this in a meaningful manner.

We consult in our opinion the community on a daily basis, as we have a website, FB page, telephone number and email address where anyone can get in touch if they want something brought up

When it is a major or contentious issue.

If there has been a local Public Consultation by the City Council or another body on an issue, we take the feeling and comments of the attending public on board. We always attend the Public consultations which affect our area.

not happened since I started in 2015, we discuss consultations at the meetings with CC members only

Consultation would depend on an issue arising of major concern and where it was deemed appropriate for the community council within their remit to be involved

Recently there has been major controversy over the 15 bus route.

Public meetings were called to which we attended and subsequently supported the majority view expressed to no avail

Positive change can be effected. It requires sustained effort based on accurate facts and usually a 'carrot' for the opposition.

BMCC have had small consultations on planned initiatives where the council is gaining recognition and, hopefully kudos, and citizens by their involvement obtain requested amenities

Example: Planting flowers round trees, providing planters at the library, and a bench halfway up Springfield road . Community bodies and manual effort and council money.

One council member, involved with the West Locality Local Group on the Aberdeen City Plan for Health and Social Care, engaged for 5 hours face to face at Mannofield shops with shoppers.

A template for any such future forays has been formatted.

We consult with our community most frequently on planning applications which are likely to have a significant impact upon the area, from character of environments, traffic and travel and changes to physical surroundings.

We also consult on strategies and decisions which will have a significant impact on the quality and way of life of residents in the area such as Community Planning decisions, Health & Wellbeing priorities and Cultural Strategy.

We also consult on issues which can have an effect on communities and citizens throughout the city such as as the health effects of proposed Incinerator / Energy from Waste facility, Affordable Housing policy, City Centre Masterplan and financing decisions.

Once a month plus, plus, plus.

Like Victoria Road School where we encouraged comments from the public.

Or anytime that would be to the detriment or harm of the community

Local Development Plan being prepared

We hire the village hall as required so residents can hear proposals, and see maps of them for discussion. Leaflets are handed out so people can give written comments, they are signed, and contact details are added.

We use this information to make comments supporting or objecting to the proposal. CC members always make a site visit.

Major development is notified
We attend pre-application meetings, give comments and collect comments from local residents. We use the views collected when the application is made. Make site visit.

If asked by a neighbour or group of notified residents of a contentious weekly application

Hold an informal meeting with neighbours and the applicant to discuss the LDP policy and strategy. Suggest / explore compromises before writing comments to the Planning Dept. Make site visit.

Annually at Culter Gala

Active consultation is quite rare. Recently we consulted on a planning application at the BT yard by dropping a leaflet through every door in the immediate vicinity. This case was unusual but the scale of the issue meant that we wanted views from all around.

We generally rely on residents contacting us to give their views such the via the Facebook page, in discussion while out and about, or by residents coming to community council meetings. In this case it's every meeting.

How often do you consult
When required - around 1 or 2 per year
Say once a year
Once or twice per year
Specific consultation is rare beyond the above
Maybe 2 or 3
We brief residents on activity in our area through our quarterly newsletter and also through our Facebook page and website (weekly/biweekly updates).
We believe we are informally consulting all of the time, however formal consultation processes are few and far between unless there are significant issues and campaigns.
on a daily basis
We are consulting all the time but not necessarily by holding a public event.
BMCC is in a second year of office after a gap with no representation and therefore have little history
We consult with our community at least once each month, with larger and more in-depth exercises taking place on average 3 - 4 times each year.
As and when
At least once (at Gala) plus extras as above.
Passively at every meeting, actively less than once a year.
How do you consult

Online survey

Have in the past used cards with options and space for comments, but this is a lot of work and we don't get the results unless folk feedback.

Large planning applications have their own pre-application consultation, so the need for CC to duplicate this is questionable.

We consulted on the Health and Social Care changes taking place asking what services the Community found good and what they wanted improved etc.
We did this by way of FREE survey facilities on our FREEly hosted website at
Advertised this on website, Gazette mag Church Mag.

consult at an open AGM

Very occasional special meetings; regular meetings; Facebook postings (which is BY FAR the most effective method based on the number of page views).

At an I Love Torry Day I set up a 3 sticker questionnaire. Stick a sticker to what is important to you e.g. dog fouling. If the subject is very important you can place all 3 stickers on the subject that matters to you e.g. adult education / training (you only get 3 stickers) At the event there were about 25 headings of general and specific community issues that you could highlight. We had a high response rate approx 17% of attendees.

We hire a venue for the consultation. Then we deliver notices to our residents about the venue and time, which also give explanations about the reason for the consultation, but also advising them of the criteria which are credible if they wish to make a representation concerning the planning application.

By leaflet drop of the immediate vicinity, or a greater area if the issue of more than immediately local interest.

As an issue raised within the newsletter, inviting response (for non-time limited issues)

Articles published in the MBC News quarterly with requests for feedback and comments as appropriate, directed to our Community Council email address.

Information on events and activity published on our Facebook page with a request for comments

Information on planning applications and Community Council meetings is published on our website

We have also used a website called Nextdoor to survey residents and capture their views

Information gathered at Community Council meetings.

Participation at local events, talking to the public and getting their views e.g. Deeside Local Food Festival, MBC Festival, talks for community groups.

Public meetings, social media, face to face with the public via our professional roles in the community.

we consult by FB, website, minutes, meetings

We would look for comments by using the means below.

For the small initiatives letters to adjacent area with RSVP . Subsequent coffee morning for interested volunteers and provision of materials.


Members of the Community Council always endeavour to create and keep contacts with those in the community, whether conversations in person, e-mail and telephone.

We seek to establish this familiarity as a baseline to build on when there are key areas of focus and significant impacts that we wish to consult on, such as Planning, Council and Public Service proposals and decisions.

Through the press, social media and talking to folk at local groups

Active consultation is quite rare. Recently we consulted on a planning application at the BT yard by dropping a leaflet through every door in the immediate vacinity.

We generally rely on residents contacting us to give their views such the via the Facebook page, in discussion while out and about, or by residents coming to community council meetings.

Other methods of communicating


We also have a Notice board at Queens Cross Junction for our minutes, Police notices / Advice various articles, maps etc, etc

we communicate by a newsletter every two months

The Gala annual communication and feedback mechanisms are a key feature of our long-term planning especially with input to the Regional and Local Development Plans and regarding feedback and issues relating to major projects.
In addition we operate a Community & District Association which also meets monthly in open public meetings, operate its own Facebook and Web pages and deals primarily with community based activities focussed on the Village Hall and community facilities. These include children's activities, classes and events; Pensioner activities and social events; Culter Theatre Club productions; a whole range of community events and training for all facets of the community. There are strong links to the School, Church, Heritage Group, Culter-in-Bloom, Christmas Lights, Scouts & Guides, Football Club, Pipe Band and Gala through the Community Council and the Community & District Association each of which is represented on the committees.

email and phone is used also. David might be the best person to ask about that when he is back in Aberdeen

Woodside Free Press Magazine produced and distributed by SHMU.

Minutes and meeting agendas are posted in the Library and on our website. We also have a Facebook account which we use.

Statements in the press - only occasionally.

We have also (every 2-3 years) conducted a survey to determine general issues of concern. This carried out using internet and paper copy of an identical survey to all homes in the CC area.

Meeting agendas and other information posted at the Cults library.

MBC News distributed to 4200 homes and 100 local businesses and shops in the area including dentists and doctor surgeries.

We have on occasion also put up posters in shops, community centres, etc.

posters in community centre and mastrick shops

Roller banner on display at appropriate venues

Airyhall Library foyer and inside. Community Centre.

Previous examples of consultation with our community include:

- Printing and distribution of purpose-made flyers.

- Presenting information, updates and questionnaires to already scheduled events in the community.

- Scheduling purpose-made events in the community, to share updated and information, and encourage consultation with surveys, post and online responses.

Radio, social media and TV coverage

A productive route of receiving resident views is via the local community centres who liaise with the Community council.

Other comments

Generally it is more important for ACC to know the views of our community, so we concentrate on getting folk to respond to ACC.

Low response rates generally puts the validity of surveys in doubt.

Good for stuff where majority view is not important and what you are gathering are people's views eg buses and yellow lines

Time we held the COUNCIL to account for their lack of support for Community engagement / surveys etc. Read the website on COUNCIL responsibilities for supporting CC surveys etc. We do something about it. Read my emails on govt links.
NB ACVO have good email links and have achieved organisational responses

For planning applications that require a pre-application consultation there should be controls put in place to allow the views to be counted for the local community, the district and the wider area. The results should be mad available to CCs ASAP.

Need to think of ways to make this work for CCs.

In addition, anyone is welcome to attend CC meetings

We are a volunteer group with a tiny budget. We cannot carry out numerous large-scale consultations in the same way that the City does.

Although there are many and frequent opportunities for community engagement which are well publicised, welcoming and productive attendance and participation is generally limited. Our most effective current means of communication are
1. Facebook
2. Culter Courier
3. Annual Gala & Social

I (Simon) have put in motion that TCC meeting should be recorded and later posted on the internet. Worth looking at.
I have spoken to Darius and gathered more info on this matter if you want to call me (number was provided)

Financial and human resources constrain us. We are volunteers who also have other commitments and, as an organisation, we serve a public who are mostly ignorant about what is going on in their community. That is unfortunate and rather sad. In this part of town there is a culture of complacency about community issues, such as building developments and the roads infrastructure. Residents like to complain about such matters, but think that "someone else" will do something about them.

Getting a representative view of public opinion is recognised as a challenge for community councils. We have to rely on a range of techniques to get the attention of residents and even then you will find that some people only pay attention to an issue when they realise that it could affect them.

The community council in Garthdee is always seeking people's views, however and as many will testify across the city, unless the issues is major, then it is often very difficult to get any significant percentage of your community to respond, which ultimately means you aren't really gaining the community's position. The small, somewhat insignificant budget community councils gain does not remotely allow for any meaningful and prolonged periods of consultation while the very nature of community councils being run by volunteers too means that consultation will vary across the city. Further, we believe it is unreasonable to consult on every single decision the community council must make, we seek people's views via public meetings on the larger campaigns while we regularly seek people's ideas, the problems, and suggestions via social media which can be very positive. It is our view that each community council should be given at least 10k GBP per annum to allow us to consult more meaningfully with our residents, to produce newsletters, websites, social media, feedback forums, online consultations, hard copy around the doors consultations. The resources are simply not there while there must be a reasonable acceptance that the community council is entrusted to represent communities views without the need to consult on every single small issue. Big issues, campaigns, developments see us do our very best within a limited budget and human resource to consult.

If the city council is serious about supporting community councils, it must first of all start to listen to the views of community councils and communities, but also fund us appropriately to untie the arms from behind our backs.

we feel we were elected to our positions as we live in our areas and know what issues are being felt in the area. we have monthly meetings which are open to all irrespective of race, creed, religion, gender etc. we are happy to meet with anyone outwith meetings and often consult and are stopped in the area

As we are members of our community, residents also come to us as well as us seeking them out.

We expect our Local Councillors to give us information at our meetings.

CCs have contacts through Mothers and Toddlers, education, and membership of local groups, etc

i have been advised that the area is too large and too many residents for any sort of survey by mail but currently we have too few people following on FB or with email contacts to do it online...

BMCC are working hard to establish credibility as we shall require members next year.

We plan an inaugural meeting in the autumn to start a Community Choir in the Spring Watch this space as we shall be communicating.

We have found that a good way of consulting is being able to make contact with communities who have distinct identity such as Fittie, Beach Boulevard and King Street communities.

However, we would also like to make more progress in engaging with those who are in areas where there may not be any established groups or points of contact.

Although we have been making progress in this area, we are aware that there is a significant amount of the population who still need to be reached out to.

We feel that this is a responsibility of our Council and Public Services as well, and should not simply be left to Community Councils which have little funding and give their time freely and voluntarily to what they do.

We must all be supported in achieving this, and Community Councils in the city and in the country should not simply become a convenient method of blame and shifting responsibility when this level of engagement is not being met by our Councils and Services.

Community councillors must be residents and on the voters roll in the community they wish to represent, before they can stand for election. No other elected member (of local authorities, Scottish Parliament, UK Parliament, EU Parliament) have these constraints. Community councillors are also unpaid, have an almost negligible budget, yet gives up their time as far as they are able within the constraints of their day job and family life.

Once elected Community Council members are obliged to learn about the laws, rules, regulations, ploicies and strategies etc. on learning and leisure facilities outside formal schooling; local economy (jobs); health and care provisions; availability or not of local services; public safety; licencing and, above all, on planning and infrastructure (where all the rules and regulations are heavily weighted in favour of the developer) in order to provide a positive outcome for their community.