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Fibre to the Premises - TPON Cabinets
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Alan B
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November 16, 2017 - 9:39 am
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xyz said

Alan

Streets are coming on-line one by one. Wellside Rd just came active which leaves only Concraig Park and Wellside End this side of the bridge. The end of the year was the given timetable so there's still time yet. Looks like it might be around 4 weeks wait for an engineer once you place an order.

Brian  

Yeah, I know it's coming - and someone has to be last  🙂

Just doesn't seem that it'll be here before the end of the year now, which is a shame  🙂

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xyz
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November 15, 2017 - 12:35 pm
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Mine turned up with 65m cable - I only needed about 15m and that was because I have the ONT at the back of the front room. However, they had to go into town anyway so they got the shortest possible from the stores which is 33m. My neighbour will need less than 8m next week so that'll be about 25m wasted!!!

 

Brian

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Leon
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November 15, 2017 - 12:16 pm
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xyz said

Alan

Streets are coming on-line one by one. Wellside Rd just came active which leaves only Concraig Park and Wellside End this side of the bridge. The end of the year was the given timetable so there's still time yet. Looks like it might be around 4 weeks wait for an engineer once you place an order.

 

Leon

Good news. I've been running a constant 38 up on an up to 38 product.

 

Brian  

Brian,

I thought there was going to be another delay. The Engineer came back later with a 105m cable reel to complete job.

Leon

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xyz
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November 15, 2017 - 12:07 pm
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Alan B said
Three months later, with several reassurances from Councillor Steve Delaney that "everything's still on track", and the OpenReach checker still says "exploring solutions" (not "in scope"), and the BT checker still says "we can't check your products online" for Concraig Park ...

Not looking hopeful for anytime soon  🙁  

Alan

Streets are coming on-line one by one. Wellside Rd just came active which leaves only Concraig Park and Wellside End this side of the bridge. The end of the year was the given timetable so there's still time yet. Looks like it might be around 4 weeks wait for an engineer once you place an order.

 

Leon

Good news. I've been running a constant 38 up on an up to 38 product.

 

Brian

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Alan B
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November 15, 2017 - 9:45 am
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Three months later, with several reassurances from Councillor Steve Delaney that "everything's still on track", and the OpenReach checker still says "exploring solutions" (not "in scope"), and the BT checker still says "we can't check your products online" for Concraig Park ...

Not looking hopeful for anytime soon  🙁

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Leon
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November 14, 2017 - 5:13 pm
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Broadband installed. Goodbye TPON. Approx 220 down and 30 up over wifi. No more downloading 4K movies overnight 🙂

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xyz
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November 5, 2017 - 5:14 pm
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OK, it appears you're not allowed to put images in a post.

 

Brian

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xyz
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November 5, 2017 - 5:08 pm
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Forgot to add you get a battery backup unit as well - I believe it may give about an hour of basic web / e-mail  during a power cut.

 

It also helps if you can hide the unit behind a chair, potted plant etc.

 

I've attached a photo (not the best quality!!!) of my install. Space was limited by the location - between a wall and a large wall unit. Though if I'd thought about it I could have suggested the backup unit be put on the adjoining wall. In case anyone gets confused I added a couple of small round back transparency patches to a couple of the LED lights.

 

Brian

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xyz
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November 4, 2017 - 2:59 pm
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About 2.5 - 3 hours. Couldn't say for certain as the engineer apologised in advance that they had to be in Aberdeen mid morning so the install was split in two.

 

Probably helped as they were able to visit the stores and pick up a shorter cable - they only had 65m length cables and I need about 15 in total. Mind you, the shortest is 33m so still a fair bit wasted.

 

Brian

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Leon
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November 4, 2017 - 11:07 am
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xyz said
System installed yesterday and PlusNet upgraded my speed to day. One happy bunny.

 

Last speed test gave 38 down (on an "up to 38" product) and 2 up (on a "up to 2" up product).

 

Brian  

That's great Brian. How long did it take to install?

Leon

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xyz
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November 3, 2017 - 6:16 pm
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System installed yesterday and PlusNet upgraded my speed to day. One happy bunny.

 

Last speed test gave 38 down (on an "up to 38" product) and 2 up (on a "up to 2" up product).

 

Brian

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Leon
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October 27, 2017 - 10:19 am
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xyz said
According to PlusNet they've been informed that equipment is in stock for our orders and we've been given dates of the 13th & 15th Nov - so it's now just a case of wait and see!!!

On a general point for anyone else reading this - there are 10 streets turning of Kingswells Crescent between Wellside Ave and Wellside Wynd. Six are shown as accepting FTTP orders so OpenReach are getting there. I've not checked the Derberth area recently but at least one street is up and running.

 

Brian  

That's great Brian. Hopefully we have more luck this time 🙂

Leon

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xyz
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October 26, 2017 - 4:06 pm
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According to PlusNet they've been informed that equipment is in stock for our orders and we've been given dates of the 13th & 15th Nov - so it's now just a case of wait and see!!!

On a general point for anyone else reading this - there are 10 streets turning of Kingswells Crescent between Wellside Ave and Wellside Wynd. Six are shown as accepting FTTP orders so OpenReach are getting there. I've not checked the Derberth area recently but at least one street is up and running.

 

Brian

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Leon
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October 25, 2017 - 5:17 pm
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BT have given me a new Engineers appointment of 14th November. We shall see. 

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Leon
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October 23, 2017 - 8:01 pm
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xyz said

Just been advised that equipment is still not in stock and my support ticket with my ISP is on Hold for another week!

 

Brian  

Turning into a bit of a nightmare. They give me a date over the phone and then when you check your order status online it says contact them to discuss. Keeps getting pushed back.

Leon

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xyz
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October 23, 2017 - 5:35 pm
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Leon said

BT have given me a new Engineers date of 8th November. They will phone me on Tuesday to advise if earlier appointment is available. Confirmed delay due to lack of equipment.

Leon  

Just been advised that equipment is still not in stock and my support ticket with my ISP is on Hold for another week!

 

Brian

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Leon
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October 21, 2017 - 3:36 pm
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xyz said

I can tell you exactly what's happened - because it was supposedly my turn on Tuesday and my neighbour yesterday. OpenReach are short of equipment.

 

Same thing happened when they installed the network. Five visits were required as and when they got supplies (plus two further ones for connecting and testing). 

 

Apparently they have ramped up the national install without first securing all the supplies and equipment they need!!!

 

Brian  

BT have given me a new Engineers date of 8th November. They will phone me on Tuesday to advise if earlier appointment is available. Confirmed delay due to lack of equipment.

Leon

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Leon
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October 20, 2017 - 11:38 am
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xyz said
No - my PlusNet support ticket is on hold until Monday.

 

Brian  

Thanks Brian. The wait continues :/

Leon

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xyz
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October 20, 2017 - 11:04 am
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No - my PlusNet support ticket is on hold until Monday.

 

Brian

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Leon
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October 19, 2017 - 10:36 pm
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xyz said

I can tell you exactly what's happened - because it was supposedly my turn on Tuesday and my neighbour yesterday. OpenReach are short of equipment.

 

Same thing happened when they installed the network. Five visits were required as and when they got supplies (plus two further ones for connecting and testing). 

 

Apparently they have ramped up the national install without first securing all the supplies and equipment they need!!!

 

Brian  

Have you been given a new install date? Guy at BT was trying to talk me out of going for the fastest connection speed. 

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